CUSTOMER SATISFACTION

7-Day Money Back Guarantee

Our 100% risk-free money-back guarantee policy and refund procedure.

1. 100% Risk-Free Guarantee

We are completely confident in the speed, stability, and channel variety of Strong8K IPTV. That is why every new subscription is covered by our comprehensive 7-Day Money-Back Guarantee. If you are not thoroughly satisfied with our service within your first 7 days, we will refund your purchase in full.

No Questions Asked: No hidden catches, no complex questionnaires. If the service doesn't perform up to your standard, your payment is refunded promptly.

2. Eligibility Criteria

To qualify for our 7-Day Money Back Guarantee:

  • Your refund request must be submitted within 7 calendar days of your initial order confirmation timestamp.
  • Applicable to all standard subscription durations (1 Month, 3 Months, 6 Months, and 12 Months).
  • Accounts that have violated acceptable fair-use policies (e.g. unauthorized commercial re-streaming) are excluded.

3. How to Request Your Refund

  1. Contact our support team via WhatsApp or our 24/7 ticket support desk.
  2. Provide your order email address and transaction reference ID.
  3. Our billing department will immediately review and confirm your cancellation within 2 hours.

4. Refund Processing Time

Once approved, refunds are credited back to your original payment method. Depending on your financial institution (iDEAL, PayPal, Card, Crypto), funds reflect in your account within 1 to 3 business days.